Track Off-Campus Residents for Accurate Service Records

You can now assign Off-Campus status to residents who temporarily leave the facility — helping your team maintain accurate service day records and stay compliant with ALW regulations.

🛫 Why It Matters:
Facility admins can now easily track residents who leave for vacations, family visits, hospital stays, or SNF transfers — ensuring their Place of Service history stays accurate and up to date.

🧭 How It Works:

• Change a resident’s admission status to Off-Campus

• Choose the reason (e.g., vacation, hospitalization, SNF, family visit, or other)

• Add extra details like hospital name and free-text notes

• The system will:

  • Track how long the resident is away

  • Update the Place of Service History

  • Send proactive alerts before ALW compliance thresholds are reached

🔔 Built-In Safeguards:

• Automatic notifications when a resident nears:

  • 30 days in hospital

  • 60 days in SNF

  • 30 days for any type of leave

• Prompts staff:
  “This resident has been away for [X] days. Update Admission Status?”

💊 Medication Reminders:
When marking a resident Off-Campus, you’ll be prompted to confirm whether medications were sent with them — supporting care continuity and reducing missed doses.

This is part of our ongoing mission to give your team the tools needed to manage compliance and quality care — even beyond facility walls.